Mumbai: RBI Governor Shaktikanta Das on Tuesday launched a new service, which will enable over 40 crore feature phone users to undertake digital payments in a secure way.
The service christened UPI (unified payments interface) '123PAY' is a three-step method to initiate and execute services for users which will work on simple phones which do not have an internet connection.
Das said, as of now, the multifaceted features of UPI are mostly available only on smart phones, which excludes people from the lower rung of the society from an economic perspective, especially in the rural areas, from accessing the popular service, even though the smart phone prices are going down.
He said the UPI volumes have touched to Rs 76 lakh crore in financial year 2022 so far, as against Rs 41 lakh crore in financial year 2021, and added that the day is not far when the overall volumes will touch Rs 100 lakh crore.
There are an estimated 40 crore mobile phone users who possess feature phones.
At present, UPI services are available for such users through the USSD-based services, but the same has been found to be cumbersome and all the mobile operators do not allow such services, Deputy Governor T Rabi Shankar said.
Feature phone users will now be able to undertake a host of transactions based on four technology alternatives. They include calling an IVR (interactive voice response) number, app functionality in feature phones, missed call-based approach and also proximity sound-based payments, the RBI said.